Playbook

Creating Insights-driven Retail Experiences Playbook

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Inform Business Decisions with Real-time Data-driven Customer Insights

Retailers of all shapes and sizes face similar sets of problems. Keeping up with the ever-changing demands of consumers, accommodating omnichannel buying experiences, and differentiating yourself within a competitive landscape can feel like a daunting challenge. Brands around the world are looking for sustainable ways to address all of these obstacles while maintaining profitability and growth.

Senior Merchandising Specialists, Lead Product Owners, Directors of Corporate Strategy & Growth, VPs of Marketing, etc. are all concerned with truly understanding their customers’ buying habits and preferences, and driving brand awareness which leaves a lasting impression.

Key Takeaways:

  • Learn about local customers to test new store locations
  • Adjust your overarching marketing strategy based on findings
  • Measure impact and patterns in content and data
  • Discover a better layout for your retail space
  • Improve the customer experience with omnichannel retail strategies

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