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Retail Technology Innovation eBook

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Read the latest on innovative retail technologies and customer service

Samsung SDS shares thought leadership inspirations around the future of retail by introducing solutions that enhance technology and customer service in the retail environment. From data analytics and business intelligence to IoT in retail, learn how your brand and your store can seize the future trends of retail heading into 2019.

Key Takeaways:

  • How to make retail data analytics actionable in your store
  • Top 4 advantages of business intelligence in the retail industry
  • 7 ways retail operators can benefit from IoT

What's Inside:

How to Make Retail Data Analytics Actionable in Your Store

Overwhelmed by the amount of data you’re receiving from your retail analytics software? We’re here to help with a few tips ranging from organizing data and analytics of customer behavior to optimizing your workforce for conversion rate improvements.

Top 4 Advantages of Business Intelligence in the Retail Industry

Physical retail isn’t going away, it’s evolving. See for yourself how analytics and business intelligence can help brick and mortars thrive in a new retail ecosystem with increased personalization and engagement, optimized floor plans, and an enhanced customer experience.

Go Beyond Measuring Retail Store Traffic With a Data-driven Customer Feedback Loop

Struggling to measure your store’s traffic? Learn how to leverage retail technology to dominate the digital space by implementing a staged approach that will help transform your brick-and-mortar business into a continuous learning environment.

7 Ways Retail Operators Can Benefit From IoT

Adoption of IoT in retail is growing fast. Data-driven decision making can leave a real impact on a retail business. Don’t lag behind the curve in digital retail transformation, and instead dominate the market with real world data and by efficiently maximizing sales.

Nexshop, Plus HARMAN, Equals a Better In-store Experience

Craft stronger in-store experiences and avoid shutting doors with help from Samsung Nexshop and HARMAN. Brick-and-mortar stores are evolving from places of purchase into brand experience hubs, so ensure your customer experience is strong enough to survive changes coming to the retail industry.

The Role of Retail Technology in 2019

Choose to integrate innovative retail technologies to help forward your business’ retail customer experience. While the increasing use of mobile devices for purchasing may intimidate retailers, the need for brick-and-mortar stores is still present.

Now Smaller Retailers Can Step Up the "Wow" Factor For Their Customer Experience

When retailers sell to millennials, they need to bring their “A” game to the customer experience. That means brining the “wow” factor to the shopping and retail experience and eliminating anything inconvenient or annoying.

Looking For a Distinctive Way to Seize Attention For Your Brand?

Pop-up stores give retailers and brands the opportunity to generate interest in products that might otherwise get lost in the shuffle. With the importance of customer experience in today’s retail environment, an alluring pop-up experience and dynamic retail solutions can generate attention.

Your Stores Are Talking. Are You Listening?

Why shouldn’t your brick-and-mortar store give you the same insightful data that your online store gives you? From turning the focus back on the in-store experience to transforming layout and displays, improvements from advanced analytics can boost sales and deepen customer loyalty.

A Customer Journey Into the Connected Future of Retail

See how Samsung takes visitors on a customer journey that brings retail experience innovations to life at NRF – it will be just like you were there in person. Learn more on what truly makes for an exceptional in-store customer experience.

DOOH Use Case

TONI & GUY talks about the benefits of digital signage

Retail Analytics Use Case

Samsung brings retail data analytics & contextual marketing to HARMAN NYC

Digital Transformation Use Case

Digital signage solution maximizes trade show experience

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