Today, 71% of vehicle purchase decisions are made before the consumer even steps on the lot. Long gone are the days of customers visiting a showroom five or six times to get all the details about a vehicle from the salesperson before purchase. Today’s car buying experience starts with extensive online research, followed by some discussion, and a purchase. Dealerships can compete in this new car-buying environment, but they need to rethink the car-buying experience they provide to their customers to make it more compelling, more engaging, and more informative.
From self-service to personal configuration and information tablets, allow customers to interact with digital displays and go on their preferred journey through the showroom.
Manage displays and stands from a centralized location to improve efficiency and content consistency in the dealership.
Create content-targeted promotions based on insights analyzed from customer journeys in the showroom. Accommodate for time of day, seasonality, and zone activity.