Webinar

Transform the Customer Experience and Accelerate Transactions with Omni-channel Collaboration

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Transform the Customer Experience and Accelerate Transactions with Omni-channel Collaboration

Financial services organizations are under pressure to effectively respond to provide more personalized service and greater convenience with secure and flexible on-demand collaboration and onboarding tools. Moving effortlessly between messaging, content collaboration, screen sharing, white boarding, and real-time meetings enables important documents to be completed and signed from any device, at any time.

By enabling customers, young and old, to more easily engage with customer service representatives on their own time, at their own pace, and through their own channels, organizations can provide a seamless digital collaboration and customer onboarding process that will reduce the friction seen in existing methods.

At a Glance:

  • Streamline and digitize customer onboarding and collaboration
  • Improve customer service and extend support across multiple mediums
  • Maintain MiFID II and KYC (know your customer) compliance

What to Expect

Meet compliance and security requirements

The KYC process is an integral part of Samsung SDSA’s digital identity platform. From ID verification to enrollment to collaboration, the platform is capable of streamlining customer identification, authentication, and the on-boarding process.

Breaking down the Digital Identity Platform

Look past a friction-filled, paper-based on-boarding process with a platform that streamlines ID verification, risk-based biometric authentication, behavioral biometric authentication, and collaboration.

Reduce complexity of transactions

Provide a more personalized service and build loyalty with secure messaging, multi-layered collaboration, and accelerated transactions.

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